Slack Integration
Connect your customer support system with Slack to streamline communication and boost team productivity.
Get instant notifications in your Slack channels for new support tickets, customer messages, and important updates.
Respond to tickets, assign tasks, and update status directly from Slack using simple commands.
Collaborate with your team in dedicated channels for specific customer issues or projects.
How to Connect
- 1Install our Slack app from the Slack App Directory
- 2Authorize the app for your workspace
- 3Configure your notification preferences
- 4Start receiving updates in your chosen channels
Terms of Service
By installing and using our Slack integration, you agree to the following terms:
1. Use of Service
Our Slack integration is provided as-is. You agree to use the service responsibly and in compliance with Slack's platform policies and all applicable laws.
2. Data Privacy
We only access and process the data necessary to provide the integration functionality. Customer data shared through the integration is subject to our Privacy Policy and will not be shared with third parties without consent.
3. Service Limitations
We strive to maintain 99.9% uptime, but do not guarantee uninterrupted service. Occasional maintenance and updates may temporarily affect availability.
4. Modifications
We reserve the right to modify these terms or the functionality of the integration at any time. Continued use after changes constitutes acceptance of the updated terms.
5. Termination
We reserve the right to suspend or terminate access to the integration for violations of these terms or for any other reason at our sole discretion.
Last updated: March 22, 2025